Shipping Policy

Last updated: June 2026

Free UK Shipping

We offer free shipping on all orders to addresses in the United Kingdom.

Delivery Times

Step	Time
Order processing	1–2 business days
Delivery in transit	3–7 business days
Total estimated time	3–7 business days

Orders are dispatched from our UK warehouse.

Tracking

You will receive a dispatch confirmation email with tracking information once your order ships.

Missing Parcels

If your order hasn't arrived within 12 business days, please contact us at hello@somnflow.co.uk and we will investigate. Confirmed lost parcels will be replaced at no charge.